Terms & Conditions

1 Use License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You agree not to:

• Reproduce, duplicate, copy, sell, resell, or exploit any portion of our website without our written permission
• Engage in any harassing, threatening, or abusive behavior toward our staff or other customers
• Attempt to gain unauthorized access to our systems or data
• Interfere with the functionality of our website through malware, viruses, or other harmful code
• Use automated tools (bots, scrapers) to collect data from our website

2 Product Information & Availability

We strive to provide accurate product descriptions, images, prices, and availability on our website. However, we do not guarantee that all product information is completely accurate, current, or error-free. We reserve the right to:

• Correct any errors or inaccuracies in product descriptions or pricing
• Modify or discontinue products at any time without notice
• Limit quantities available for purchase
• Refuse orders that appear fraudulent or violate these Terms

3 Ordering & Payment

When you place an order, you are making an offer to purchase products at the prices displayed. We reserve the right to accept or reject your order at our discretion. Payment must be made in full at the time of purchase using the payment methods provided on our website. By submitting payment information, you confirm that:

• You are the authorized user of the payment method
• The information provided is accurate and complete
• You have the legal authority to complete the transaction

We use secure payment processors and encryption to protect your financial information. However, we do not store complete credit card details on our servers.

4 Shipping & Delivery

We aim to process and ship orders promptly. Estimated delivery times are provided for reference only and are not guaranteed. Delivery times may vary depending on your location, weather conditions, and other factors beyond our control. Once your order is shipped, you will receive a tracking number via email. We are not responsible for delays caused by courier services or unforeseen circumstances.

Risk of loss transfers to you upon delivery to your address or the courier service, whichever is applicable under your local laws.

5 Returns & Refunds

We want you to be satisfied with your purchase. Our return and refund policy is as follows:

• Return Period: Products must be returned within 7 days of receipt in original, unused condition with all packaging and documentation
• Condition: Items must be unopened and in resalable condition. Damaged or used products will not be accepted
• Process: Contact us at theburaaqcosmetics@gmail.com to initiate a return
• Refunds: Once your return is approved and received, refunds will be processed within 5-7 business days to your original payment method
• Return Shipping: Customers are responsible for return shipping costs unless the return is due to our error or a defective product

Some items may be non-returnable at the discretion of Buraaq Cosmetics. We will clearly indicate this on the product page.

6 Product Warranty & Liability

All products are sold "as-is" unless otherwise stated. We warrant that products will be delivered as described and free from defects in materials and workmanship for a period of 30 days from delivery. If a product is defective, your sole remedy is a return, replacement, or refund as per our return policy.

Disclaimer: We are not responsible for any damage, injury, or loss resulting from the use of our products. Always follow the usage instructions and warnings provided with your purchase. If you have allergies or sensitivities, perform a patch test before full use.

7 User Content & Reviews

By submitting reviews, comments, photos, or other content on our website or social media, you grant Buraaq Cosmetics a non-exclusive, royalty-free, worldwide license to use, reproduce, and display such content for promotional purposes. You agree that your content:

• Is truthful and does not infringe on anyone's intellectual property or privacy rights
• Does not contain defamatory, obscene, or illegal material
• Is not spam or commercial advertising

We reserve the right to remove or edit any content that violates these Terms.

8 Intellectual Property Rights

All content on our website, including text, images, logos, product designs, and software, is the property of Buraaq Cosmetics or our content providers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, modify, distribute, or transmit any content without our written permission. Unauthorized use may result in legal action.

9 Limitation of Liability

To the fullest extent permitted by law, Buraaq Cosmetics and its owners, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products, including but not limited to loss of profits, data, or business interruption, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim shall not exceed the amount you paid for the product or service in question.

10 Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the content, accuracy, or practices of external websites. Accessing third-party links is at your own risk, and we recommend reviewing their terms and privacy policies before proceeding.

11 Age Restrictions

You must be at least 13 years old to use our website. If you are under 18, you represent that you have obtained parental or guardian consent to accept these Terms. We reserve the right to refuse service to anyone who does not comply with age requirements.

12 Dispute Resolution

Any disputes arising from these Terms or your use of our website shall be governed by the laws of Pakistan. You agree to submit to the exclusive jurisdiction of the courts in Pakistan for any legal proceedings. We encourage you to contact us first to attempt to resolve any disputes amicably.

13 Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website following any changes constitutes your acceptance of the new Terms. Please review this page periodically for updates.

14 Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and all other provisions shall remain in full force and effect.